Refund policy
FINAL SALE & RETURN POLICY
ALL SALES ARE FINAL
Due to the personal-care nature of our skincare products and for health, safety, and quality-control reasons, all purchases are final sale. We do not accept returns or exchanges and do not provide refunds or store credit for unwanted products, opened or used products, incorrect product selections, skin sensitivities, or changes of mind.
Please review product descriptions, ingredients, and usage instructions carefully before purchasing. If you need help selecting the right product for your skin, please contact Michigan Advanced Aesthetics before placing your order.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Please inspect your order upon delivery. If an item arrives damaged, defective, or incorrect, contact us within 7 days of delivery. Include your order number and clear photographs of the product, packaging, and shipping box.
Approved claims will be resolved with a replacement whenever possible. If a replacement is unavailable, we will provide an appropriate resolution in accordance with applicable law. Products must not be discarded until your claim has been reviewed.
ORDER CANCELLATIONS
Orders begin processing shortly after they are placed. If you need to request a cancellation, contact us immediately. We cannot guarantee that an order can be canceled or changed once processing has begun. Orders that have already shipped cannot be canceled.
SHIPPING CHARGES
Original shipping charges are non-refundable except when required by applicable law or when an order was shipped incorrectly by Michigan Advanced Aesthetics.
CONTACT US
For questions or concerns regarding an order, please contact Michigan Advanced Aesthetics at 248-542-3700